Senior Citizens’ Training Experience in Secure Electronic Payment Methods

Abstract

Virtual training is a mechanism that enables contemporary society to be literate, allowing up-to-date information on the technological environment, improving cognitive abilities as well as soft skills required in the workplace where individuals can develop their maximum performance. The following article presents results obtained in the literacy of older adults of Santiago de Chile, belonging to the Los Andes Compensation Fund in the area of Information Security in Electronic Payment Means, through the application of the alternative action research method under an apprehensive level methodology of the comparative analytical type of quantitative data, oriented in the development of a virtual object that allows to reduce the knowledge gap and lose the fear of the use of technology through the integration of media literacy and informational (MIL) focused on the transmission of updated knowledge and training in technological resources.

Virtual training is a mechanism that enables contemporary society to be literate, allowing up-to-date information on the technological environment, improving cognitive abilities as well as soft skills required in the workplace where individuals can develop their maximum performance. The following article presents results obtained in the literacy of older adults of Santiago de Chile, belonging to the Los Andes Compensation Fund in the area of Information Security in Electronic Payment Means, through the application of the alternative action research method under an apprehensive level methodology of the comparative analytical type of quantitative data, oriented in the development of a virtual object that allows to reduce the knowledge gap and lose the fear of the use of technology through the integration of media literacy and informational (MIL) focused on the transmission of updated knowledge and training in technological resources.